Our initial assessment is free and without obligation. We carry out an initial client, and risk, assessment before drawing up an individual care plan.
Following a referral to Home Healthcare, which can be made directly by the client or through another agency, a comprehensive assessment will be carried out by the manager or a senior member of staff.
The nurse carrying out the assessment will visit the client in their home and talk to them and their relative or representative if they wish, about their individual needs and wishes. With the client’s permission, other professionals may need to be contacted to contribute to the information required: for example, GP, occupational therapist, or community nurse. The information gathered together will be strictly on a need-to-know basis and will remain confidential.
Our risk assessor will visit the client within 2-3 days to carry out a risk assessment.
The right Care Plan for You
Home Healthcare will draw up a care plan, agreed with you, detailing your needs and preferences. At this stage we will assign a nurse or carer to you. To make sure that you get a consistent service, and have the opportunity to build a good relationship with your carer, we do our very best to ensure that the same nurse or carer is allocated to you regularly.